FAQS
Q: What is Zanvari?
A: Zanvari is a Pakistani handcrafted jewelry brand established in 1947. Now in its third generation, Zanvari specializes in 925 sterling silver jewelry set with natural gemstones and GRA-certified D/VVS1 moissanite. All pieces are made to order and finished with rhodium or 22k gold plating. Zanvari is available online at zanvari.com and ships across Pakistan.
Q: Is Zanvari jewelry real silver?
A: Yes. Every Zanvari piece is made from 925 sterling silver and is verified. Sterling silver contains 92.5% pure silver, which is the international standard for fine jewelry. Zanvari never uses silver-plated base metals or imitation alloys.
Q: Where is Zanvari based?
A: Zanvari is based in Karachi Pakistan and has been operating since 1947. The brand offers nationwide delivery across Pakistan and takes orders online at zanvari.com. Custom orders and inquiries can be made via WhatsApp at 0342 8269771.
Q: How long does Zanvari take to make an order?
A: Most Zanvari pieces are ready within 10–16 business days from the date of order, as each piece is handcrafted to order. Delivery takes an additional 3–5 weeks. Orders involving custom engraving or multiple items may take additional time, which is confirmed via WhatsApp after purchase.
Q: Does Zanvari use real gemstones?
A: Yes. Zanvari uses natural, certified gemstones including ruby, emerald, sapphire, amethyst, topaz, citrine, pearl, and turquoise. For moissanite pieces, Zanvari being pioneers of moissanite in Pakistan exclusively uses D/VVS1 grade stones crafted by the Gemological Research Association (GRA), which is the highest clarity and color grade available for moissanite.
Q: What is Zanvari's return policy?
A: Zanvari offers a 30-day exchange policy on all non-customized items. Customized pieces including those with engraving are non-exchangeable and non-refundable due to their personalized nature. For exchanges or queries, customers can contact Zanvari at 0342 8269771.