Legal

Terms of Service

Last updated 9 July 2026

1Online Store Terms

By agreeing to these terms, you confirm that you are at least the age of majority under the laws of Pakistan, or that you have your guardian’s consent to use our site. Do not use our products for illegal activities or break any laws when using our services. Violating these terms will result in the immediate termination of your services.

2General Conditions

We can refuse service to anyone for any reason at any time. Your content may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer. Do not copy, duplicate, sell, or exploit any part of our service without our written permission.

3Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. The material is for general information only and should not be the sole basis for making decisions. We can modify the contents of the site at any time, but we are not obligated to update any information. It is your responsibility to monitor changes to our site.

4Modifications to the Service and Prices

Prices for our products can change without notice. We can modify or discontinue the service at any time without notice. We are not liable for any modifications, price changes, suspension, or discontinuance of the service.

5Products and Natural Materials

Some products or services may only be available online. These may have limited quantities and are subject to exchange or refund in accordance with our Returns and Refunds policy.

We try to display the colours and images of our products as accurately as possible, but we cannot guarantee that your monitor or device will display them accurately.

Our pieces are made to order. Crafting time varies by design and is stated on each product page. See our Delivery and Shipping page for details.

We can limit sales of our products to any person, region, or jurisdiction on a case‑by‑case basis and may limit quantities of any products we offer. We can discontinue any product at any time.

6Accuracy of Billing and Account Information

We can refuse any order you place. We may limit or cancel quantities purchased per person, per household, or per order. We will notify you if we make changes to your order. You agree to provide current, complete, and accurate purchase and account information and to promptly update your account and other information, including your email address and payment details.

7Optional Tools

We might provide access to third‑party tools we do not monitor or control. Using these tools is at your own risk. We may offer new services and features through the website, which will also be subject to these Terms of Service.

8Third-Party Links

Our site may include links to third‑party websites. We are not responsible for the content or accuracy of these third‑party sites and will not be liable for any damages related to them. Review the third party’s policies before engaging in any transaction with them.

9User Comments, Feedback, and Other Submissions

If you send us creative ideas, suggestions, or other materials, we can use them without restriction. We do not have to maintain any comments in confidence, pay for comments, or respond to them. We can monitor, edit, or remove content we find unlawful, offensive, or that violates any party’s intellectual property or these Terms of Service. You agree your comments will not violate any rights of third parties or contain harmful material.

10Personal Information

Your submission of personal information is governed by our Privacy Policy.

11Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

12Prohibited Uses

You may not use our site for any unlawful purposes, to solicit others for unlawful acts, violate laws, infringe on intellectual property rights, harass others, submit false information, upload viruses, or collect personal information without permission. We reserve the right to terminate your use of the service for violating any prohibited uses.

13Disclaimer of Warranties; Limitation of Liability

We do not guarantee that our service will be uninterrupted, timely, secure, or error‑free. You agree that we may remove the service for indefinite periods or cancel it at any time without notice. Your use of the service is at your own risk. The service and all products delivered to you are provided “as is” and “as available” without warranties of any kind. In no case will Zanvari be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service or products.

14Indemnification

You agree to indemnify and hold harmless Zanvari and our affiliates, partners, officers, directors, agents, and employees from any claim or demand made by any third party due to or arising from your breach of these Terms of Service.

15Severability

If any part of these Terms of Service is determined to be unlawful or unenforceable, that part will still be enforceable to the fullest extent permitted by law, and the unenforceable part will be considered severed from these Terms of Service.

16Termination

These Terms of Service are effective until terminated by either you or us. You can terminate them at any time by notifying us that you no longer want to use our services or when you stop using our site. We can also terminate this agreement at any time without notice if you fail to comply with any term or provision of these Terms of Service.

17Entire Agreement

These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us. Any ambiguities in interpreting these Terms of Service will not be construed against the drafting party.

18Governing Law

These Terms of Service and any agreements we provide you will be governed by the laws of Pakistan.

19Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following any changes means you accept those changes.

20Contact Information

Questions about these Terms of Service should be sent to wecare@zanvari.com, or on WhatsApp at 0342‑8269771.

Zanvari
Shop No. 5, Gems Jewelers and Trade Centre, Blenken Street, Saddar, Karachi 74400